Shipping Policy

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SHIPPING POLICIES

Delivery

India- Product prices are shown as per the country from where the site is accessed, in case a particular currency is not defined in our system then for such country/countries the prices are shown in INR.

  What is the estimated delivery time? We generally ship the items within the time specified i.e.1-3 Days. Business days exclude public holidays and Sundays. We use the top shipping services for PAN India shipping. The products will take 3-9 Business days to reach to any location within India depending upon the distance from our warehouse location. Estimated delivery time depends on the following factors:
  • Any state or city restrictions.
  • Product's availability at the time of placing the order
  • The destination to which you want the order shipped to.
Why is the CoD option not offered in my location? Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery. Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit.

Taxes and Shipping Charge

Prices are Inclusive of Taxes and shipping charges are calculated according to your shipping destination and are borne by the customer. Please note tax & shipping charges are chargeable as applicable.

Please note we are unable to advise the duty amount in case the order is place from outside India. If the country of shipment is within India, all prices are shown inclusive of tax. All other countries are shown a price excluding taxes.

For more information, please write to us on info@confect.in

G's Patisserie (Confect) insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes, then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by G's Patisserie (Confect) and transfer of responsibility in the same way.

Important Information

  1. Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation.
  2. We aim to dispatch all orders within 24- 48 hours with the exception of made to custom orders.
  3. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination clearance processes.
  4. We are unable to redirect orders once items have been dispatched. All orders require a signature upon receipt.
 

COVID-19 Guidelines or the same condition arises in future

Any delays due to lockdown, curfew, partial lockdown may occur, please be with us patiently in these critical times. Our delivery partners are trying hard to deliver your parcels ASAP.

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